Personal Information and Sensitive Personal Information
Such personal information may include:
- Application information: Information you provide to us on applications and other forms, such as your name, address, birth date, government issued identification, occupation, assets, income and
- Verification information: Information necessary to verify your identity, such as a passport or driving license. Examples also include background information about you, which we receive from public records or from other entities not affiliated with TP Global
Disclosure and Usage of Personal Information and Sensitive Personal Information
Once the account is opened via the Website, you automatically become a Client and are provided with a unique account number, which becomes your User ID and is accompanied by a password for managing your account. The information provided by you upon registration of the account is password protected so that only you have access to the information. TP Global will never ask for your password through unsolicited phone calls or unsolicited emails. By completing an account application with TP Global and submitting the required documentation, you are disclosing personal information to TP Global Services Limited, which will never be used without your consent. TP Global may also obtain information by:
Observing your usage of the TP Global website
Accepting the products and services offered to you by TP Global Services Limited
Online Identity Theft and Security Reminders
How to Protect Yourself Online
Tighten Your Security: Personal firewalls and security software packages (with anti-virus, anti-spam, and spyware detection features) are a must-have for those who engage in online financial transactions. Make sure your computer has the latest security patches, and make sure that you access your online brokerage account only on a secure web page using encryption. The website address of a secure website connection starts with “https” instead of just “http” and has a key or closed padlock in the status bar (which typically appears in the lower right-hand corner of your screen).
Security Tip: Even if a web page starts with “https” and contains a key or closed padlock, it’s still possible that it may not be secure. Some phishers, for example, make spoofed websites which appear to have padlocks. To double-check, click on the padlock icon on the status bar to see the security certificate for the site. Following the “Issued to” in the pop-up window you should see the name matching the site you think you’re on. If the name differs, you are probably on a spoofed site.
- Be Careful What You Download: When you download a program or file from an unknown source, you risk loading malicious software programs onto your computer. Fraudsters often hide these programs within seemingly benign applications. Think twice before you click on a pop-up advertisement or download a “free” game or gadget.
Use Your Own Computer: It is generally safer to access your online brokerage account from your own computer than from other computers. If you use a computer other than your own, for example, you won’t know if it contains viruses or spyware. If you do use another computer, be sure to delete all “Temporary Internet Files” and clear all “History” after you log off your account.
Don’t Respond to Emails Requesting Personal Information: TP Global or its authorized employees and any other legitimate entity will not ask you to provide or verify sensitive information through a non-secure means, such as email. If you have reason to believe that TP Global or any other financial institution actually does need personal information from you, pick up the phone and call the company yourself – using the number in your rolodex, not the one the email provides!
Fake Link: Even though a web address in an email may look legitimate, fraudsters can mask the true destination. Rather than merely clicking on a link provided in an email, type the web address into your browser yourself (or use a bookmark you previously created).
Be Smart About Your Password: The best passwords are ones that are difficult to guess. Try using a password that consists of a combination of numbers, letters (both upper case and lower case), punctuation, and sub_h characters. You should change your password regularly and use a different password for each of your accounts. Do not share your password with others and never reply to phishing emails with your password or other sensitive information. Do not store your password on your computer. If you need to write down your password, store it in a secure, private place.
Use Extra Caution with Wireless Connections: Wireless networks may not provide as much security as wired Internet connections. In fact, many “hotspots” – wireless networks in public areas like airports, hotels and restaurants – reduce their security so it is easier for individuals to access and use these wireless networks. Unless you use a security token, you may decide that accessing your online brokerage account through a wireless connection is not worth the security risk.
Log Out Completely: Closing or minimizing your browser or typing in a new web address when have finished using the online account may not be enough to prevent others from gaining access to your account information. Instead, click on the “log out” button to terminate your online session. In addition, you should not permit your browser to “remember” your username and password information. If this browser feature is active, anyone using your computer will have access to your brokerage account information.